We are happy to refund or exchange goods purchased from trastyle online. Goods must be returned within 14 working days of receipt, in perfect condition, together with your delivery note as proof of purchase, completed with reason for return or exchange. A pre-paid returns label will be enclosed with your goods. Refunds will be given in the same payment method as the original transaction. For items that are excluded, please see the main In Store Returns Policy.
This does not affect your statutory rights.
We are happy to refund or exchange goods purchased from trastyle stores. Goods purchased at full price from any trastyle store can be returned for refund or exchange within 28 days of purchase, in perfect condition, together with a valid receipt. For items purchased in conjunction with a loyalty card, the card must be presented with the returned item.
Reduced merchandise must be returned in a perfect condition within 14 days of purchase. Items purchased at a 75% reduction or more are non-returnable.
Refunds will be given in the same payment method as the original transaction.
This does not affect your statutory rights.
We are happy to refund or exchange goods purchased via telephone as a mail order from trastyle stores. Please refer to our In Store Returns Policy for full terms & conditions. Customers purchasing over the telephone for delivery direct to their home will be charged for postage and packing.
If an item is returned, the refund will be given in the same payment method as the original transaction including any initial postage charge incurred.
Return postage charges are at the cost of the customer unless:
This does not affect your statutory rights.
Tel: 2142635326
Email:support@trastyle.com
Address:24 Scott Dr N, Broomfield, CO 80020